Refund policy

RETURNS AND EXCHANGE POLICY

For non-defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request, and as soon as we receive the item you returned, we will process your refund of minus the 30% Restocking Fee.

All returns must be in their original packaging and condition and also be made within 15 days of the delivery date.

Culture Collective has the right to refuse returns that are past the 15-day time limit after delivery.

For additional help, please contact us at: ✆ 254-457-4337 {9:00 am to 5:00 pm and/or Email Us at Culturecollectivestore@gmail.com

 

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.